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Customer stories – experiences in message transmission

We provide personalized service – according to our customer satisfaction survey, our customer service has received an overall rating of 4.3 out of 5, and our NPS score is an excellent 69. Our customer service is particularly appreciated for its friendliness, reliability, speed, and expertise. Discover our customers' experiences and digitize your company's order-delivery chain and invoicing!

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OWS references OWS references
  • Maitokokolmio logo
  • Wursti logo
  • prima pet premium logo
  • Naapurin Maalaiskana logo
  • mimimani logo
  • Plastex logo
  • kruunuherkku logo
  • melkkobrew logo
  • laattapiste logo
  • ilp logo
  • Varova logo

Learn about the experiences of OWS's customers

Minimani

"With OWS's service, we have been able to develop aspects of our ERP systems that accelerate and enhance store operations. It has been a pleasure to work and collaborate with OWS over these ten years." - Sarita Orpana

Explore Minimani's customer story
Sarita Orpana, Minimani

Oy Plastex Ab

"In OWS's operations, I have particularly appreciated the speed and customer-oriented approach." - Lauri Ant-Wuorinen

Explore Plastex's customer story
ows-asiakastarina-plastex-800x500

Fresh Servant Oy

"I recommend OWS to anyone needing electronic messaging services. I would emphasize reliability as the most important aspect. We don't have to worry about whether messages are transmitted or not." - Sami Haapasalmi

Fresh's story as a video (in finnish)
ows-asiakastarina-fresh-800x500

Prima Pet Premium Oy

"Based on my experience, I can warmly recommend collaborating with OWS. Their expertise, responsiveness, and customer-oriented approach are truly top-notch." - Timo Pärssinen

Prima Pet's story as a video (in finnish)
ows-asiakastarina-primapet-800x500

Explore our many satisfied customers

OWS suits many industries. Learn more!

  1. It was easy to implement the digital supply chain with the help of OWS. At the same time, we also digitized our sales invoicing process. Routine tasks are now handled quickly, and the amount of manual work has significantly decreased. OWS managed the implementation very smoothly, and our collaboration is seamless!

    Marja-Terttu Varjus

    HB Betoniteollisuus Oy

  2. With the help of OWS, we smoothly transitioned to electronic sales and purchase invoicing. OWS explains electronic messaging matters in an understandable way. Their customer service is personalized and impeccable. Communication and interaction are efficient. Electronic invoicing has saved us time, improved efficiency, and reduced the number of errors.

    Jaakko Pohjanvaara

    ILP-Group Oy

  3. Our choice to collaborate with OWS was influenced by the potential for like-minded cooperation found in a smaller company, as well as their flexibility and speed in operations. Once implemented, we haven't had to worry about operational issues. We carry out development projects together with our customers and OWS as needed.

    Mervi Vilppola

    Kotivara Oy

  4. Outsourcing electronic message transmission to OWS was a smart decision because it allows our company to focus on its core business while OWS manages the complexities of EDI messages. OWS is a reliable and dependable partner. Their service is flexible, fast, and scales with our company's growth. OWS has thoroughly understood our business and is familiar with our operating environment, our customers, and our customers' partners.

    Timo Marttinen

    Kruunu Herkku Oy

  5. Electronic message transmission is an excellent fit for professional kitchens! The best aspects of electronic messaging are speed and reliability. OWS's customer service is outstanding! In system changeovers, OWS works expertly and flexibly in collaboration with us and the system provider.

    Virpi Niveri

    Kymijoen Ravintopalvelut Oy

  6. Under OWS's leadership, the transition to EDI messages is smooth and well-managed. OWS's experts handle communication with our partners excellently. Moreover, they have experience with the specific message formats we use. Their service prioritizes the customer's interests and is down-to-earth.

    Antti Tarkkala

    Laattapiste

  7. We have been a customer of OWS for 20 years. OWS's services and practices have scaled to meet the needs and growth requirements of our company. The electronic order-delivery chain saves time and minimizes errors.

    Marjanne Kuntsi

    Lapuan Leipä

  8. OWS's flexible services and excellent customer service support our business. OWS facilitates interactions between central organizations and Maitokolmio. OWS has good relationships and a strong reputation with central organizations. Among central organizations, OWS is considered a reliable, responsive, and efficient message transmission operator.

    Vesa Ylitalo

    Osuuskunta Maitokolmio

  9. OWS is responsive in its operations and an agile partner. We know OWS's responsible personnel, and they are willing to take personal responsibility. Collaboration with OWS is impeccable.

    Vesa Tamminen

    Lihatukku Harri Tamminen Oy

  10. OWS's approach suits our company well. The support experts at OWS are motivated, and the quality of work is excellent. At OWS, you know who to call when needed. The service has a 'face'.

    Varova Oy

  11. EDI messages automate our order, delivery, and invoicing messages, significantly reducing manual work and saving time. OWS's ready-made procedures between system providers and central organizations make the implementation of EDI messages smooth. Matters are handled at OWS with a positive attitude, focusing on solutions, expertise, and speed.

    Heikki Väisänen

    Viinitalo Melkko Oy

  12. As our operations have expanded and developed, we have always been able to rely on receiving expert and comprehensive project implementation from OWS. Their support services also deserve a perfect score for solving everyday problems. We feel that we have gained more from this collaboration than we ever expected.

    Erja Funck

    Naapurin Maalaiskana Oy

  13. OWS's expertise, collaboration with the production management system provider, and proactive approach convinced us. The service package is tailored exactly to our needs, and the collaboration has been excellent. Now, EDI traffic is handled cost-effectively and reliably. Communication with their friendly staff is easy, and our issues are resolved quickly. I warmly recommend OWS!

    Jorma Suomi

    Wursti Oy

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How can we help?

Are you concerned about issues related to message transmission for your business, such as digitizing the order-delivery chain or electronic invoicing? Get in touch, and we'll explore how OWS solutions can suit your business.